Your Questions Answered - VOIP Phone Systems

Q. How can I save money on my business telephone costs?

A. Using your broadband connection to carry your telephone calls cuts out the need for separate telephone lines and costly equipment. With ask4 Business, you pay a simple monthly fee per user which includes the handset. Also, because you are using our network to make the connection, our call charges are normally at least 30% cheaper than standard business rates from Telewest and BT. Even better, you can call other ask4 Business telephone users for free - and our network is growing all the time.

Q. How do Internet phones work?

A. An Internet phone changes the analogue signal of your voice into digital packets that can be carried over computer cabling and out to the Internet via your broadband connection. Because Internet phones are digital, they also include software that can provide a large range of useful functions.

Q. Can Internet phones work as well as ordinary ones?

A. When Internet telephony was first introduced, there were problems with the sound breaking up and this gave Voice over IP a poor reputation for quality. These days, advanced technology means that quality issues are a thing of the past. It is also important to remember that ask4 Business's voice service operates over our business broadband network, which is engineered for reliability and quality.

Q. How easy is it to move an Internet phone service?

A. Extremely! Because an Internet phone service is software based, moving the service doesn't have to involve disconnecting and reconnecting complicated switchboards. Typically, we can move an Internet service instantly provided you have a broadband connection at your new location.

Got more questions? Contact us and we'll help solve your phone dilemmas.