UK's Fastest Student & Residential Broadband Provider
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Support

The ask4 Support Centre is open from 8am - 10pm Monday to Friday and 10am - 8pm at Weekends.

Please call us on 0845 123 8710 to help resolve any technical issues.

Support

ask4's Support Centre is dedicated to helping you get the most from your services. ask4 offer support through a number of channels, from telephone and email support to on-site engineers.

Connection CD

Connection Support CD's are available from reception. The Connection CD will take you through a series of steps to configure you computer so that it will work on the ask4 network. Read more »

Student Portal

Once you are online with ask4, you will have access to all of your services via the Student Portal. This portal also contains documentation and support for the additional services that you have subscribed to.
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Technical Support

If you cannot solve your problem either using the Connection CD or the Student Portal, then the ask4 Support Centre offers telephone and email support. Our highly trained staff are here to help with any problems you may have. Read more »