The CUBO Experience

The CUBO summer conference is almost over and it has been a fantastic few days. With some great exhibitions, insightful key note addresses and a venue packed with hundreds of higher education senior managers, here are some key themes from this year's event.

The Student Experience

The student experience is more important than ever in an increasingly competitive higher education marketplace.

  • Students will opt for the best experience on offer that enables them to fit in, socialise and feel comfortable, not necessarily the most luxurious.
  • Institutions need to shift from focussing on delivering a product to delivering a service.
  • Students are expressing a great need to connect in their new environment, both in person and online.
  • Teaching methods are changing - with a move towards a more technology based, online model, and away from one lecturer with a 300-strong audience in one room.

As a service provider in the student accommodation sector we recognise these trends, as the provision of high capacity broadband moves from a demand to a simple expectation for most students.

Speakers included Professor Ulrich Winkler, Director of Executive Education from the University of Liverpool Management School on current trends, a team from Uliving on the student experience and Peter Lowe, the Director of First Team, on converting opportunities into action.

Award Winners

The conference also featured the CUBO Awards.  There were some deserving winners including the University of Chester who took home the Innovation Award for Excellence in Student Experience, sponsored by ASK4. CUBO Chair Frances Stone from the University of Leicester was also honored with the Lifetime Achievement Award prior to her retirement later this year. A pleasure to know and work with, we wish Frances all the best for the future.

Jess Culbert