The Student Housing Company Win Best Private Halls Provider
Last week the National Student Housing Survey award winners were announced. An annual survey of students in higher education across the UK, "the survey takes a comprehensive look at all aspects of the student accommodation experience, from the search process right through to reasons for leaving, and everything in-between". Conducted by Red Brick Research, the 2015 survey attracted more than 22,000 responses from more than 200 universities and colleges. Seven of the twelve awards went to ASK4 Broadband clients, including The Student Housing Company.
Best Private Halls Provider
Having been shortlisted for Best Moving in Experience, Best Student Broadband, Best Individual Accommodation (Dorchester House, Bournemouth), Best Learning Environment (Astor House, Plymouth) and Best Customer Service, The Student Housing Company succeeded in taking home the award for Best Private Halls Provider for the second year in a row.
A delighted Bob Crompton, CEO of The Student Housing Company, said, "We pride ourselves on offering excellent properties in unrivalled locations with around the clock support and we’re constantly listening to students to ensure we provide the best possible experience. We certainly believe that we’ve driven the sector forward and raised expectations about service in student accommodation".
Changing Times For Student Accommodation
Student expectations are certainly changing and some student accommodation providers have been quick to meet them.
Bob Crompton agreed, noting, "increasingly, students are looking for more than just a room and The Student Housing Company has implemented new features across our portfolio to improve all facilities. This includes 100Mb internet as standard (delivered by ASK4 Broadband), sockets under mirrors for hairdryers and straighteners, USB sockets in headboards for mobile phones, plus huge pin boards to allow students to personalise their space. We know that details like these appeal to students demanding more from their residences".
Alongside Best Private Halls Provider, The Student Housing Company was also rewarded with the International Accommodation Quality Mark, an award given to those that receive more than a 90% satisfaction rating from international students.