What is TrueHome?
TrueHome is the name for ASK4’s unique connectivity solution for build-to-rent, combining fast, reliable connectivity with pervasive, site-wide coverage and a managed service.

The build-to-rent sector has unique requirements ranging from being able to provide a welcoming, home-like experience for residents from the moment they move in, to providing high quality amenities and facilities to enhance the living environment.

TrueHome connectivity delivers the best Internet solution for build-to-rent residents while contributing to a building’s community by allowing seamless site-wide connectivity to a personal and private network. TrueHome enables freedom and flexibility whether using fitness trackers in the on-site gym, taking meetings in a shared workspace or streaming content in their apartment, making a whole building feel like a home.

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The smart way to connect your residents

ASK4’s intelligent solutions are designed specifically for multi-tenant buildings, enabling residents and teams to live life and work productively.  

Faster setup
Residents can get online from the moment they move in with quick and easy signup.
Managed end-to-end
Take stress away from your teams with ASK4’s fully managed service, from installation and delivery through to support and maintenance.
Always-on, fully supported
Fast, reliable Internet with round-the-clock support maintains the integrity of your brand, and ours.
Simplified billing
Include connectivity in your rental value or ASK4 can bill the resident directly, depending on what works for you.
Enhanced experience
Seamless connectivity fostering happiness, wellbeing and productivity.
Technology roadmaps
ASK4’s proactive approach means you'll always stay ahead of the curve when it comes to powering your operations.
Technical expertise
Specialist guidance throughout planning, design, construction, or retrofit phases.
An infrastructure ready for whatever smart tech you, or your residents choose to deploy.
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A managed service
ASK4 maintains and optimizes your residents' connectivity, ensuring reliability, security, and performance while freeing up your teams to do what they do best.

ASK4’s managed service is designed specifically for multi-tenant buildings, and perfectly meets the needs of residents, operators and investors. Supporting unlimited devices and guest access, as well as multi-channel, multilingual 24/7/365 customer support for maximum convenience and assistance precisely when needed.

Building operators benefit from dedicated staff networks, on-going client support, as well as ASK4’s proactive approach to setting out technology roadmaps to ensure their buildings are future-proofed. We partner with our clients to understand their ambitions and objectives, who their residents are, and the type of experience they want to deliver.

More than just a router
Site-wide, reliable and secure connectivity, allowing residents to connect wether in their apartments or in amenity spaces.

Residents have access to super-fast, reliable and pervasive WiFi coverage from the moment they move in, alongside 4Network, ASK4’s award winning solution that enables wired and wireless devices to connect and interact in a secure way via a private network. They can connect in seconds after signing up and choosing the package and speeds that best suits their needs.

Partners and affiliations

ASK4 is proudly partnered with a number of industry organizations, helping to keep us ahead of the curve of the trends and issues that impact our clients.

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ASK4 and Greystar have been working together for many years, so in January 2021, when Greystar were searching for a new IT solutions provider, they didn’t need to look very far. ASK4, with an already deep understanding of the business, the people, and how they operate, was ready to help.
Due to the scale and nature of the organisation, Greystar has staff and devices spread across a wide geographical area. It is extremely important for Greystar to ensure it provides a consistent user experience and that it meets its own internal IT security compliance policies. Devices need to be centrally managed, updated over the air, and proactively monitored.
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"ASK4 acts as our outsourced technology department, but the excellent relationships we have built mean they feel like part of our team. They understand our goals, how we work and have a great connection with our people".
Dan Dowling
IT Infrastructure Director, Greystar International